Ipswich Sports House (ISH) has been developed to build on the success of the work of Ipswich City Council in assisting sport and recreation organisations deliver services to the community. Ipswich Sports House will establish a team of dedicated sport and recreation specialists (Sport and Recreation Officers) to work directly in the sport and recreation community. These officers will work at the Association and Club levels to assist in building capacity to ensure the long term viability and… more ›

Ipswich Sports House (ISH) has been developed to build on the success of the work of Ipswich City Council in assisting sport and recreation organisations deliver services to the community.

Ipswich Sports House will establish a team of dedicated sport and recreation specialists (Sport and Recreation Officers) to work directly in the sport and recreation community. These officers will work at the Association and Club levels to assist in building capacity to ensure the long term viability and sustainability of sport and recreation delivery across Ipswich. The team will be supported by an education and training program targeting identified community needs.

AIM Develop an independent facility that will primarily provide integrated support and advisory services supported by education and training programs to the Ipswich Sport and Recreation Community.

OUR VISION “To be the one stop shop for Sport and Recreation activity throughout the Ipswich region (a co-ordination centre) by creating a hub of collective expertise to grow and develop a sporting city. We will be first to mind for local and external stakeholders alike.”

OUR VALUES Honesty, Fun, Integrity and Professionalism

CUSTOMER CHARTER

1. Customer first. Our customers are always our number one priority.
2. We will be disciplined in ensuring we build Ipswich’s reputation as a place of diverse Sport and Recreation opportunities.
3. Support customers in achieving the best Return on Investment (time and money) possible for their activities by focusing most resources on the greatest return/most impactful activities to achieve sustainability.
4. Help customers adopt best practice diversified operations by;
1. Encouraging multi-use to increase asset/facility utilisation
2. Increasing revenue streams (core and non-core business)
3. Delegating work around organisation
5. Enhance quality presentation of clients products and services to be best it can be. a. Physical (street, clubhouse, fields, people etc.) b. Online environment
6. Stick to the plan – provide customers usable and dynamic planning tools to keep them on track.

ISH OBJECTIVES

1. Optimise the City of Ipswich’s investment in local sport and recreation organisations.
2. Ensure the long term viability, sustainability and growth of Ipswich’s Sport and Recreation Sector through increased management capability of sport and recreation organizations.
3. Increase investment in and resourcing of the local Sport and Recreation Sector.
4. Increased participation in activity across the local Sport and Recreation Sector.

OUR SERVICES To provide direct access to;

1. A professional dedicated team of “on the ground” Field Officers experienced in developing Sport and Recreation organisations in the areas of planning, management, programming, governance, volunteer management and marketing resulting in; a. Production and implementation of Operational and Strategic Plans to grow business and participation b. Increased managerial and business skills through one on one training programs c. Increase efficiency in running the organisation (saving volunteers time)
2. Locally tailored Education and Training Program to deliver skill and quality improvement within sport and recreation organisations in the areas of administration, business development, marketing, club governance, athlete development, programming and planning.
3. Office Accommodation, meeting spaces and secretarial services through physical office space within the Ipswich Sports House.
4. Consulting services to assist with writing grants, business plans, project/event management, fundraising and functions.
5. Advocate the benefits of investing in the Ipswich Sport and Recreation community to key stakeholders such as State Sporting Organisations, State Government and Ipswich City Council.