Content Policy


This document presents our policies on the acceptable use of Local Smile.

If you are found to be in violation of any of the following policies, you will receive a notice via email. Unless you explain or correct your content within 48 hours, your account will be suspended. We will assist to ensure a fair and reasonable outcome. We reserve the right to immediately suspend, without notice, any content, account, or IP address which we determine to be systematically generated, spam, or potentially damaging to our service or infrastructure.

When your account is suspended, public access to your content is blocked, and your Local Smile URL (and custom domain if applicable) is redirected to the Local Smile home page. Access to your Local Smile Dashboard and the ability to add/edit posts is also disabled.

Non relevant content

Local Smile is intended to provide locally relevant content and is not an all-purpose content aggregator. Users who import or aggregate content that is not locally relevant or of topical interest to local users may be suspended.

Illegal Use

Local Smile must not be used for illegal purposes. Examples of this include using Local Smile for fraudulent purposes or operating a phishing site (used to obtain account and password information).


Users that do not publish meaningful content, use deceptive means to generate revenue or traffic, or whose primary purpose is affiliate marketing, will be suspended.

Identity Theft and Privacy

Users that misleadingly appropriate the identity of another person are not permitted. Users may not post other people's personally identifying or confidential information, including but not limited to credit card numbers, Social Security Numbers, and driver's and other license numbers. Users may not post information such as other people's passwords, usernames, phone numbers, addresses and e-mail addresses unless already publicly accessible on the Web.

Hate Content, Defamation, and Libel

This includes objectionable content that may be unlawful, defamatory, and fraudulent. An allegation of defamatory expression does not establish defamation, rather the truth or falsehood of the content is the key element in establishing defamation. Local Smile not in a position to make that sort of fact-based judgment. However if we have reason to believe that a particular statement is defamatory we will remove that statement.

Disruptions and Exploits

We will terminate accounts and block addresses of those who attempt unauthorised use of Local Smile.


Using copyrighted material does not constitute infringement in all cases. In general, however, users should be careful when using copyrighted content without the permission of those who created it. It is our policy to respond to notices of alleged infringement.

Mass Registration and Automation

Accounts that are registered automatically or systematically will be removed and access will be permanently suspended.

Sexually Explicit Video

Those using Local Smile's Video Upload feature to upload and host sexually explicit or pornographic material will be suspended.